Degraded Performance (MSR, IQD, DSS)

Incident Report for CluePoints

Resolved

We identified and mitigated an issue that caused degraded performance, which impacted some users.
A replica of our metadata service began running slowly, which impacted the query layer and resulted in slower processing for MSR, IQD, and DSS. Our monitoring detected the slowdown and we restarted the affected service instance, which restored normal performance.

Data integrity: No data loss occurred. This incident caused slowness only.

The issue was resolved on January 29th 11:30 CET
Posted Jan 28, 2026 - 19:00 CET