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Welcome to CluePoints Status Page. Subscribe at the top of this page or check back here if you are having issues with our services.

Note: We recommend that you stay subscribed to the CMP Production updates for important notifications related to scheduled maintenance in this environment.

CMP Production Operational
CMP Sandbox Operational
CMP Labs Operational
SPOT Production Operational
SPOT Sandbox Operational
e-Learning Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Production] Release of CMP Version 3.0.0-2 May 25, 2024 08:00 - May 26, 2024 22:00 CEST
Version 3.0.0-2 of the CluePoints Central Monitoring Platform has been scheduled to deploy to the Production environment. This environment will be unavailable during the maintenance period.

A complete list of improvements and bug fixes can be viewed in the Release Notes for this version.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

Posted on May 17, 2024 - 17:15 CEST
[Production] SPOT Maintenance May 25, 2024 08:00 - May 26, 2024 22:00 CEST
This environment will be unavailable during the scheduled maintenance period because of a planned technical intervention on a different CluePoints application. The version of SPOT will not be updated during this maintenance.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

Posted on May 17, 2024 - 17:12 CEST
Past Incidents
May 23, 2024

No incidents reported today.

May 22, 2024
Completed - The scheduled maintenance has been completed.
May 22, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 08:00 CEST
Scheduled - Version 3.0.0-2 of the CluePoints Central Monitoring Platform has been scheduled to deploy to the Sandbox environment. This environment will be unavailable during the maintenance period. The environment will be made available as soon as the maintenance work is completed.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

May 17, 10:32 CEST
Completed - The scheduled maintenance has been completed.
May 22, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 08:00 CEST
Scheduled - This environment will be unavailable during the scheduled maintenance period because of a planned technical intervention on a different CluePoints application. The current version of SPOT will remain in this environment. The environment will be made available as soon as the maintenance work is completed.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

May 17, 10:28 CEST
May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024
Completed - The scheduled maintenance has been completed.
May 12, 18:52 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 CEST
Scheduled - Version 1.2.1 of the Site Profile & Oversight Tool (SPOT) and version 1.1.3 of the Data Shared Service (DSS) have been scheduled to deploy to the Production environment. This environment will be unavailable during the maintenance period.

A complete list of improvements and bug fixes can be viewed in the SPOT Release Notes and DSS Release Notes for this version.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

May 3, 16:37 CEST
Completed - The scheduled maintenance has been completed.
May 12, 18:51 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 CEST
Scheduled - Version 3.0 of the CluePoints Central Monitoring Platform has been scheduled to deploy to the Production environment. This environment will be unavailable during the maintenance period.

As we are still including some last fixes, release notes are not yet available, but will be published in the OKB closer to the release day.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

May 3, 16:29 CEST
May 11, 2024
May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.