All Systems Operational

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Note: We recommend that you stay subscribed to the CMP Production updates for important notifications related to scheduled maintenance in this environment.

Uptime over the past 90 days. View historical uptime.
CluePoints Platform - Production Operational
CluePoints Platform - Sandbox Operational
CluePoints Platform - Labs Operational
SPOT Production Operational
SPOT Sandbox Operational
e-Learning Operational
IQD Production Operational
90 days ago
100.0 % uptime
Today
IQD Sandbox Operational
90 days ago
100.0 % uptime
Today
IQD Labs Operational
90 days ago
100.0 % uptime
Today
MSR Production Operational
90 days ago
100.0 % uptime
Today
MSR Sandbox Operational
90 days ago
100.0 % uptime
Today
MSR Labs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 1, 2026

No incidents reported today.

Jan 31, 2026
Intelligent Query Detection - Production - Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 10:18 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 08:00 CET
Scheduled - Intelligent Query Detection will be unavailable due scheduled maintenance on the Production environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,
CluePoints Team
Jan 23, 15:46 CET
Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Degraded Performance (MSR, IQD, DSS)
Resolved - We identified and mitigated an issue that caused degraded performance, which impacted some users.
A replica of our metadata service began running slowly, which impacted the query layer and resulted in slower processing for MSR, IQD, and DSS. Our monitoring detected the slowdown and we restarted the affected service instance, which restored normal performance.

Data integrity: No data loss occurred. This incident caused slowness only.

The issue was resolved on January 29th 11:30 CET
Jan 28, 19:00 CET
[Labs] CluePoints Platform - Labs - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 28, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 08:00 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Labs environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team
Jan 26, 16:02 CET
Jan 27, 2026
Intelligent Query Detection - Sandbox - Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 15:04 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 13:00 CET
Scheduled - Intelligent Query Detection will be unavailable due scheduled maintenance on the Sandbox environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,
CluePoints Team
Jan 20, 15:34 CET
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
[Labs] CluePoints Platform - Labs - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 14:08 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:30 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Labs environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team
Jan 20, 18:41 CET
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
[Labs] CluePoints Platform - Labs - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 19, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 15:00 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Labs environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team
Jan 12, 14:46 CET
Jan 18, 2026

No incidents reported.

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