Monitoring - Microsoft has reported recovery of the Microsoft 365 service disruption, and email delivery from CluePoints applications is flowing again. We are monitoring closely to confirm that delivery is stable.

Emails that were delayed during the disruption (such as account activation and password reset emails) may arrive late as queued messages are processed. If you requested one during this period and have not received it, please request a new one now.

We will continue to follow Microsoft’s recovery updates and will post a final update here once we have confirmed that service is fully restored.

We apologize for the inconvenience.

Nov 13, 2026 - 17:17 CET
Identified - The ongoing Microsoft 365 service disruption is affecting the delivery of emails from CluePoints applications. Users may experience delays or may not receive account activation emails, password reset emails, and other system notifications.
This may prevent affected users from activating their accounts or resetting their passwords.
Service restoration depends on Microsoft resolving the underlying disruption. We are following Microsoft’s recovery updates and will provide further information on this status page as it becomes available.
We apologize for the inconvenience.

Nov 13, 2026 - 11:03 CET

About This Site

Welcome to CluePoints Status Page. Subscribe at the top of this page or check back here if you are having issues with our services.

Note: We recommend that you stay subscribed to the CMP Production updates for important notifications related to scheduled maintenance in this environment.

CluePoints Platform - Production Operational
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CluePoints Platform - Staging Operational
CluePoints Platform - Labs Operational
SPOT Production Operational
SPOT Sandbox Operational
IQD Production Operational
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IQD Labs Operational
MSR Production Operational
MSR Sandbox Operational
MSR Labs Operational
Internal Automation Validation – Do Not Subscribe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 14, 2026

Completed - The scheduled maintenance has been completed.
Nov 14, 10:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Production environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

Nov 6, 16:31 CET

Nov 13, 2026

Unresolved incident: Potential delays to system emails due to Microsoft 365 disruption.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Completed - The scheduled maintenance has been completed.
Nov 9, 14:23 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 07:00 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Sandbox environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

Nov 2, 15:43 CET

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Completed - The scheduled maintenance has been completed.
Nov 6, 17:55 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 08:00 CET
Scheduled - The CluePoints Platform will be unavailable due to scheduled maintenance on the Labs environment.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

Nov 5, 09:48 CET

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Completed - The scheduled maintenance has been completed.
Oct 31, 16:29 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 07:01 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Production environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

Oct 19, 11:36 CEST
Completed - The scheduled maintenance has been completed.
Oct 31, 09:55 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 07:00 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Sandbox environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

Oct 29, 14:03 CET