All Systems Operational

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Welcome to CluePoints Status Page. Subscribe at the top of this page or check back here if you are having issues with our services.

Note: We recommend that you stay subscribed to the CMP Production updates for important notifications related to scheduled maintenance in this environment.

Uptime over the past 90 days. View historical uptime.
CluePoints Platform - Production Operational
CluePoints Platform - Sandbox Operational
CluePoints Platform - Labs Operational
SPOT Production Operational
SPOT Sandbox Operational
e-Learning Operational
IQD Production Operational
90 days ago
100.0 % uptime
Today
IQD Sandbox Operational
90 days ago
100.0 % uptime
Today
IQD Labs Operational
90 days ago
100.0 % uptime
Today
MSR Production Operational
90 days ago
100.0 % uptime
Today
MSR Sandbox Operational
90 days ago
100.0 % uptime
Today
MSR Labs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Sandbox] CluePoints Platform - Sandbox - Scheduled Maintenance Dec 4, 2025 08:00-16:00 CET

The CluePoints Platform will be unavailable due scheduled maintenance on the Sandbox environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team
Posted on Nov 27, 2025 - 16:57 CET

[Production] CluePoints Platform - Production - Scheduled Maintenance Dec 6, 2025 08:00 - Dec 7, 2025 20:00 CET

The CluePoints Platform will be unavailable due scheduled maintenance on the Production environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team
Posted on Nov 28, 2025 - 11:20 CET

[Production] CluePoints Platform - Production - Scheduled Maintenance Dec 13, 2025 08:00 - Dec 14, 2025 22:00 CET

The CluePoints Platform will be unavailable due scheduled maintenance on the Production environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team
Posted on Dec 02, 2025 - 10:50 CET
Dec 3, 2025

No incidents reported today.

Dec 2, 2025
Medical and Safety Review - Sandbox - Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 15:20 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:00 CET
Scheduled - Medical and Safety Review will be unavailable due scheduled maintenance on the Sandbox environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base. Please note that release details for a minor release contain list of improvements and bug fixes, release details for a major release contain list of improvements, bug fixes as well as features.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,
CluePoints Team
Nov 28, 12:39 CET
Site Profile & Oversight Tool - Sandbox - Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 15:19 CET
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 2, 12:36 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:01 CET
Scheduled - Site Profile & Oversight Tool will be unavailable due scheduled maintenance on the Sandbox environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,
CluePoints Team
Nov 28, 14:29 CET
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025
[Production] CluePoints Platform - Production - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 15:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 08:00 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Production environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team
Nov 25, 11:45 CET
Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
[Sandbox] CluePoints Platform - Sandbox - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 15:52 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 11:45 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Sandbox environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team
Nov 25, 11:40 CET
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

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