All Systems Operational

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Welcome to CluePoints Status Page. Subscribe at the top of this page or check back here if you are having issues with our services.

Note: We recommend that you stay subscribed to the CMP Production updates for important notifications related to scheduled maintenance in this environment.

CluePoints Platform - Production Operational
CluePoints Platform - Sandbox Operational
CluePoints Platform - Labs Operational
SPOT Production Operational
SPOT Sandbox Operational
e-Learning Operational
IQD Production Operational
90 days ago
100.0 % uptime
Today
IQD Sandbox Operational
90 days ago
100.0 % uptime
Today
IQD Labs Operational
90 days ago
100.0 % uptime
Today
MSR Production Operational
90 days ago
100.0 % uptime
Today
MSR Sandbox Operational
90 days ago
100.0 % uptime
Today
MSR Labs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[Sandbox] CluePoints Platform - Sandbox - Scheduled Maintenance Apr 8, 2026 08:00-20:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 31, 2026 - 16:54 CEST
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Sandbox environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

Mar 30, 2026 - 10:01 CEST
Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026
Completed - The scheduled maintenance has been completed.
Mar 28, 14:47 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 05:00 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Production environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

Mar 20, 12:40 CET
Mar 27, 2026

No incidents reported.

Mar 26, 2026
Resolved - This incident has been resolved.
Mar 26, 09:50 CET
Monitoring - We have implemented a fix to address the performance issue experienced. We continue to monitor the situation.
Mar 25, 18:56 CET
Identified - We have identified degraded performance affecting parts of the Central Monitoring Platform. Some users may experience slow page loads or delays in CMP production. No data loss or integrity issues are present. Our teams are actively working to restore normal performance and are monitoring the situation closely. We apologize for the disruption and will share another update in 1h.
Mar 25, 17:38 CET
Mar 25, 2026
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 11:13 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 CET
Scheduled - The CluePoints Platform will be unavailable due scheduled maintenance on the Sandbox environment.

As a reminder, details on releases can be viewed in the Release Notes section of CluePoints Online Knowledge Base.

If you have any questions, please reach out to us at helpdesk@cluepoints.com and a member of our dedicated support team will be happy to assist.

Thank you,

CluePoints Team

Mar 16, 18:21 CET